

What exactly is this solution providing that just having a safari shortcut to the service doesn’t? Like, what’s justifying this costing money? It doesn’t sound like it’s doing anything for the user that isn’t already equally easy and 100% free.
Edit: sorry if it comes off as flippant, I genuinely just don’t understand the purpose of this.

It means they’ve checked the logs and didn’t find anything suspicious at first glance, but just in case they missed something they’re covering their asses.
…or flat out lying in an attempt to cover it up.
It could be either, depending on how well they think they can contain this.