The poor quality is a benefit to these shitter corporations.
Oh sure you can get a refund, just go through customer service hell. It’s all about that 1-10% group of people who give up and relent to the corporations infinite hunger for money.
If customer service wasn’t experiencing "unprecedented " call volume, people would be more willing to get their rightful conflict resolution.
I think your debt would be erased if you convinced everyone to use a different fiat currency right?