Very true. I simply see that as a pro, and not a con, and put the onus to address the core problem of some players potentially feeling bad on the DM’s shoulders, with creative solutions. I understand that is asking a whole hell of a lot, but I think its worth it.
One thing old school DnD did to address it was to give martials leadership mechanics. While the wizard could destroy an army if he wanted, he lacked mechanics for assembling and leading one well, which were given to a fighter.
Another advantage of text, for me at least, is that I can read much faster than I can listen. This is why I prefer text articles to news videos, even though video can often offer extra visual information over what photographs can offer.
That said, I do somewhat agree with the article’s concern that live conversation is an independent skill and potentially has its own unique side-benefits that might be becoming rarer.